Год выпуска: 2012 Автор: Robert L Schalock, Miguel Angel Verdugo Alonso Издательство: Страниц: 256 ISBN: 1598571818
Описание
Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business leadership guide explains the nuts and bolts of successful change in clear and accessible terms, so any ID/DD organization can adapt and thrive in a high-pressure landscape. Managers and administrators will start with a quick self-assessment to determine how well they're meeting the most urgent challenges organizations face today. Then, with 8 highly effective approaches to change, they'll discover how to 1. develop "21st century thinking styles," so they can communicate better, solve problems faster, and align their services and supports 2. measure organizational outcomes and outputs, and use the information for reporting, monitoring,...