Advances in the Management of Organizational Quality, Volume 5 Год выпуска: 0Автор: S. GhoshИздательство: Страниц: 0ISBN: 0762307390Описание Hardbound. This is the fifth volume in the series Advances in the Management of Organizational Quality. Like the previous four volumes, it is designed to highlight quality-related issues and to facilitate bringing quality into the mainstream of organizational effectiveness. The current volume spans a broad range of topics from an investigation of how customers make quality-related judgments to quality practices in health care. As with previous volumes, this volume also attempts to broaden the concept of quality.
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Людмила, 21.04 Спасибо, Мариночка, за поддержку! Я в любом случае считаю, что труд должен быть оплачен. Поэтому в конце этой драмы я вышлю деньги обязательно!
