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The Laws of Choice: Predicting Customer Behavior



Год выпуска: 1997
Автор: Eric Marder
Издательство: Free Press
Страниц: 468
ISBN: 0684835452
Описание
How do customers decide what products and brands to buy? With the rise of sophisticated advertising and marketing research methods in this century, business leaders have spent billions of dollars attempting to answer this perplexing question. Occasionally, analysts emerge with suggestive trends, but ultimately with little hard evidence to support any definitive "laws" of customer choice. Now, in this much-anticipated major work, Eric Marder reveals how universal patterns in survey responses lead not only to general principles in marketing but to empirically verifiable laws of human nature itself. Drawing on forty years of applying his pioneering experimental design techniques to marketing research surveys, Marder presents a global theory of choice behavior, supported by original data reported here for the first time from thousands of massive real-life experiments based on millions of interviews. His dramatic findings about pricing, optimal marketing tactics, product evaluation,...


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Отзывы
Дарья, 03.06
Господи, простите, что так мучаю Вас. только что мне сказали, что план, который Вы мне составили хороший, главное, чтобы все было выполнено по требованиям.