A Paradigm of Customer Recovery: Customer Care from a Practical Approach Год выпуска: 0Автор: Ken G. Dawson, Ken DawsonИздательство: Страниц: 0ISBN: 0595122590Описание Recovering critical Customer situations is a repeatable process. This guide defines how to recover the "Customer" as well as how to incorporate the recovery mechanism into an existing business culture.
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Александра Л Здравствуйте, Марина Михайловна, вчера защитилась на 5! Спасибо Вам БОЛЬШОЕ!
