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The Power of eCommunications



Год выпуска: 2004
Автор: Laurie Benson
Издательство:
Страниц: 0
ISBN: 0874257565
Описание
Book DescriptionElectronic communication is here to stay and using the right tools effectively is essential to your success. Yet few companies provide training in this changing area. This cutting-edge book is full of guidelines and things to consider to get what you want when communicating through e-mail, instant message, voice mail, conference calls, web conferences and videoconferences. Learn how to "ecommunicate" clearly and professionally when participating or leading a virtual team . . . workingfrom a home office or building and managing professional relationships across cities, states or countries. Topics include: Delivering bad news via e-mail, cellular phones, and voice mail, humor in electronic communications, and ecommunication protocol?including offensive language, showing emotion and response time. Learn how to: Get the most out of conference calls?whether you?re a presenter or participant Turn web conferences and videoconferences...


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