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The effect of end user involvement in ECT-IS continuance model



Год выпуска: 2012
Автор: Munkhjargal Badamgarav
Издательство: LAP Lambert Academic Publishing
Страниц: 84
ISBN: 9783847314691
Описание
Many firms have implemented enterprise resource planning (ERP) systems in the past few years. This study looks at the influence that end user involvement (EUI) has on the organizational ERP system continuance. The main concept originally comes from Oliver‘s Expectation - Confirmation Theory. Using the ECT-IS continuance model from Bhattacherjee (2001) be the foundation. Within the field of information system, user involvement generally refers to participation in the systems development process by potential users or their representatives and is measured as a set of behaviors or activities that such individuals perform. This thesis separated user involvement as user participation (a set of behaviors or activities performed by users in the system development process) and user involvement (a subjective psychological state reflecting the importance and personal relevance of a system to the user. This paper argues that individual‘s psychological state has a positive impact on ECT-IS...


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Отзывы
Анна, 12.04
Вы мне писали дипломную работу. Преподаватель прочитал эту работу, был просто в восторге... Есть небольшие замечания по поводу оформления списка литературы, говорит не по стандарту.