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The Study of Change Management in Selected Organization in Ethiopia


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Год выпуска: 2012
Автор: Mohammedhussen Mama Irbo and Adisu Fanta Bate
Издательство: LAP Lambert Academic Publishing
Страниц: 164
ISBN: 9783843387088
Описание
 Managing change is a crucial and highly essential activity of any institution. In this material the study of managing the change with the help of Business Process Reengineering (BPR) implementation and its contribution to service delivery was conducted in 2009 by considering Mekele University, one of the higher education institutions in Ethiopia. The objectives of the study were to assess how change implemented in the University was managed and what were its contributions to service delivery. In order to achieve these objectives, descriptive survey research method was employed. Analysis of data revealed that the university has made significant efforts in implementing BPR and brought about remarkable results in the areas of student services. On the other hand, the university faced several challenges in the course of implementing BPR. The major challenges were the ICT infrastructure that was to capacitate the change remained a plan and employees were not motivated to implement the...

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