Год выпуска: 2008 Автор: Juan Carlos Jimenez Издательство: Страниц: 144 ISBN: 980123377X
Описание
This guide will help you improve email performance by creating more efficient emails and more effectively meet your communication and business goals. Inside, you will find recommendations on how to structure emails, better differentiate between subjects, understand email principles, increase email comprehension and obtain more effective answers. "Email at Workplace" provides practical guidance for managing communications such as writing messages, managing the perception of recipients, taking into account the emotional impact that written words have as well as the habits of reading emails. This book synthesizes important research on the costs of email, how we read them on a monitor, how we consume information as well as how our perception is formed when communicating verbally and nonverbally. After completing "The Email at Work," you will be able to apply these lessons when approaching email.
