High Performance Healthcare: Using The Power Of Relationships To Achieve Quality, Efficiency And Resilience Год выпуска: 2011Издательство: Страниц: 288ISBN: 9780071621762Описание In her groundbreaking book The Southwest Airlines Way, Jody Hoffer Gittell revealed the management secrets of the company Fortune magazine called “the most successful airline in history.” Now, the bestselling business author explains how to apply those same principles in one of our nation’s largest, most important, and increasingly complex industries. High Performance Healthcare explains the critical concept of “relational coordination”—coordinating work through shared goals, shared knowledge, and mutual respect. Because of the way healthcare is organized, weak links exist throughout the chain of communication. Gittell clearly demonstrates that relational coordination strengthens those weak links, enabling providers to deliver high quality, efficient care to their patients. Using Gittell’s innovative management methods, you will improve quality, maximize efficiency, and compete more effectively. High Performance Healthcare...
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Наталья Здравствуйте, Марина! На днях я защитила диплом после вашего сопровождения на оценку "хорошо". Не без Вашей помощи. :) Спасибо! Желаю успехов в работе!!!
