Результаты поиска

Лучшие результаты

1. Sarah Cameron. Caribbean Ports of Call: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 192 с.
   

Дополнительные результаты

1. Stephen G. Haines. The Manager's Pocket Guide to Systems Thinking and Learning. – М.: , 0. – 0 с.
   
2. Paul Gruhn. Sell More Through Effective Technical Presentations: A Pocket Guide. – М.: , 0. – 0 с.
   
3. Jeffrey N. Lowenthal. Six Sigma Project Management: A Pocket Guide. – М.: ASQ Quality Press, 2001. – 130 с.
   
4. Larry Burkett, Ed Strauss, Ken Save. World's Easiest Pocket Guide To Finding Your First Full-Time Job. – М.: , 0. – 0 с.
   
5. Bruce Tulgan. The Manager's Pocket Guide to Generation X. – М.: , 0. – 0 с.
   
6. Larry Burkett, Ed Strauss, Ken Save. The World's Easiest Pocket Guide to Getting Your First Credit Card (World's Easiest Guides). – М.: , 0. – 0 с.
   
7. Larry Burkett, Todd Martin. World's Easiest Pocket Guide To Planning Your First Investment. – М.: , 0. – 0 с.
   
8. Michael Brassard, Diane Ritter. The Memory Jogger II: A Pocket Guide of Management and Planning Tools for Continuous Improvement and Effective Planning. – М.: Goal/QPC, 0. – 166 с.
   
9. Pocket Guide to Preventing Process Plant Materials Mix-ups. – М.: , 0. – 0 с.
   
10. Lois B. Hart. Manager's Pocket Guide to Dealing with Conflict. – М.: , 0. – 0 с.
    
11. Peter Morris. Pocket Guide to Selling Services and Products. – М.: Elsevier Science & Technology Books, 1995. – 96 с.
    
12. Edward Hubbard. The Manager's Pocket Guide to Diversity Management. – М.: , 2003. – 0 с.
    
13. Jae K. Shim. The Vest Pocket Guide to Information Technology. – М.: , 2005. – 0 с.
    
14. Steven Bernard Zwickel, William S. Pfeiffer. Pocket Guide to Technical Presentations and Professional Speaking. – М.: , 2005. – 272 с.
    
15. Heather Heath Dismore. Start Your Restaurant Career (Pocket Guides on Careers (Entrepreneur Press)). – М.: , 2006. – 160 с.
    
16. Ibp Usa. Association of Caribbean States (ACS) Investment and Business Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
17. Debra Hadfield, RN, MSN, Shelagh Holmes, Sue Kozlowski, Master Black Belt, Todd Sperl. The New Lean Healthcare Pocket Guide XL - Tools for the Elimination of Waste in Hospitals, Clinics and Other Healthcare Facilities. – М.: , 2010. – 249 с.
    
18. Don Tapping. The Simply Lean Pocket Guide - Making Great Organizations Better Through PLAN-DO-CHECK-ACT (PDCA) Kaizen Activities. – М.: MCS Media, Inc., 2008. – 240 с.
    
19. Ernest Callenbach. Ecology: A Pocket Guide, Revised and Expanded. – М.: , 2008. – 192 с.
    
20. Christina Paulette Colon. Frommer?s® Caribbean Ports of Call. – М.: , 2010. – 384 с.
    
21. Steven M. Bragg. The Vest Pocket Guide to IFRS. – М.: , 2010. – 416 с.
    
22. Advanced Life Support Group. Pocket Guide to Teaching for Medical Instructors. – М.: , 2008. – 104 с.
    
23. Celia Desmond. ComSoc Pocket Guide to Managing Telecommunications Projects. – М.: , 2010. – 208 с.
    
24. M Steen. The Pocket Guide to Midwifery Research. – М.: , 2011. – 256 с.
    
25. Heidi Sarna. Frommer?s® Caribbean Cruises & Ports of Call 2002. – М.: , 2001. – 640 с.
    
26. Matt Hannafin. Frommer?s® Cruises & Ports of Call 2005. – М.: , 2004. – 704 с.
    
27. Heidi Sarna. Frommer?s® Cruises & Ports of Call 2008. – М.: , 2007. – 736 с.
    
28. Jerry Brown. Frommer?s® Alaska Cruises & Ports of Call 2008. – М.: , 2008. – 288 с.
    
29. Tamar Schreibman. Frommer?s® Caribbean Ports of Call. – М.: , 2006. – 310 с.
    
30. Fran Wenograd Golden. Frommer?s® Alaska Cruises & Ports of Call 2009. – М.: , 2009. – 288 с.
    
31. Jerry Brown. Frommer?s® Alaska Cruises & Ports of Call 2007. – М.: , 2007. – 276 с.
    
32. Jerry Brown. Frommer?s® Alaska Cruises & Ports of Call 2004. – М.: , 2004. – 250 с.
    
33. Fran Wenograd Golden. Frommer?s® European Cruises & Ports of Call. – М.: , 2004. – 416 с.
    
34. Fran Wenograd Golden. Frommer?s® European Cruises & Ports of Call. – М.: , 2000. – 432 с.
    
35. Jerry Brown. Frommer?s® Alaska Cruises & Ports of Call 2005. – М.: , 2005. – 280 с.
    
36. Heidi Sarna. Frommer?s® Cruises & Ports of Call 2006. – М.: , 2005. – 722 с.
    
37. Pocket Guide To Chest X-Rays. – М.: , 2009. – 0 с.
    
38. Electrician'S Troubleshooting And Testing Pocket Guide, Third Edition. – М.: , 2011. – 208 с.
    
39. Pocket Guide To Perioperative And Critical Care Echocardiography. – М.: , 2011. – 250 с.
    
40. Marion Kaplan. Lisbon: Insight Pocket Guide (+ Pullout Map). – М.: Apa Publications Ltd, 2002. – 92 с.
    
41. Susie Boulton. Sardinia: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
42. Doreen Taylor. Insight Pocket Guide: Oslo & Bergen. – М.: Apa Publications Ltd, 2011. – 96 с.
    
43. Steven Q. Roman. Tallinn: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2006. – 144 с.
    
44. Ken Bernstein. Rio De Janeiro: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2008. – 144 с.
    
45. Donna Daily. Corfu: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
46. Matt Jones. Berlitz: Qatar Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
47. Lindsay Bennett. Cancun & Cozumel: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2009. – 144 с.
    
48. Mike Ivory. Czech Republic: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2012. – 144 с.
    
49. Mike Ivory. Austria: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2010. – 192 с.
    
50. Norman Renouf. Canary Islands: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
51. J. D. Brown. Beijing: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2008. – 144 с.
    
52. Jack Altman. India: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2010. – 256 с.
    
53. Japan: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2009. – 256 с.
    
54. Toronto: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2009. – 144 с.
    
55. Costa Dorada: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2012. – 144 с.
    
56. Matt Barrett. Delhi: Pocket Guide. – М.: Apa Publications Ltd, 2009. – 144 с.
    
57. Suzanne Patterson, Meg Jump. French Riviera: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2009. – 144 с.
    
58. Catherine Barr. France: Pocket Guide. – М.: Apa Publications Ltd, 2009. – 256 с.
    
59. Berlitz: Madrid Pocket Guide. – М.: Apa Publications Ltd, 2009. – 144 с.
    
60. Norman Renouf. Copenhagen: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
61. Patricia Schultz. Florence: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
62. Costa del Sol & Andalucia: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2011. – 144 с.
    
63. Emma Gregg. Cape Verde Islands: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
64. Lindsay Bennett. Amsterdam: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
65. Chris Bradley. Berlitz: Abu Dhabi Pocket Guide. – М.: Apa Publications Ltd, 2010. – 144 с.
    
66. Susie Boulton. Milan: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
67. Lindsay Bennett. Egypt: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2010. – 144 с.
    
68. Alice Fellows. Dublin: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2012. – 144 с.
    
69. Robert Ullian. Bali & Lombok: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
70. Jack Altman. Brussels: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
71. Alice Fellows. Hong Kong: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
72. Brigitte Lee, Jack Messenger, Jack Altman. Berlitz: Berlin Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
73. Jack Altman. Italy: Pocket Guide. – М.: Apa Publications Ltd, 2012. – 256 с.
    
74. Tenerife: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2011. – 144 с.
    
75. Mike Ivory. Berlitz: Germany Pocket Guide. – М.: Apa Publications Ltd, 2011. – 192 с.
    
76. Madeira: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2011. – 144 с.
    
77. Lindsay Bennett. Berlitz: Prague Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
78. Karen and Chris Coe. Cape Town: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2011. – 144 с.
    
79. Sarah Cameron. Caribbean Ports of Call: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 192 с.
    
80. Leigh-Anne Coetzee, Nicola Gander, Eleanor Fitzgerald. Salzburg: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
81. Neil Schlecht. Poland: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 192 с.
    
82. Sylvie Franquet. Marrakesh: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
83. Catherine McLeod. Berlitz: New Zealand Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
84. Adrian Skerrett. Seychelles: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2007. – 144 с.
    
85. Martin Gostelow. Berlitz: Florida Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
86. Zakynthos & Kefalonia: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2010. – 144 с.
    
87. Michael A. Berdy. St Petersburg: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2008. – 144 с.
    
88. Lauren Smith. Phuket: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2008. – 144 с.
    
89. Sicily: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2008. – 144 с.
    
90. Dareen Taylor-Wilkie. Sweden: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2008. – 144 с.
    
91. Andrew Forbes, Ron Emmons. Berlitz: Vietnam Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
92. Jack Altman. Vienna: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2010. – 144 с.
    
93. Jack Altman. Berlitz: USA Pocket Guide. – М.: Apa Publications Ltd, 2010. – 256 с.
    
94. Jack Altman. Berlitz: Munich Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
95. Martin Gostelow. South Africa: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
96. Chris Bradley. Berlitz: Libya Pocket Guide. – М.: Apa Publications Ltd, 2009. – 144 с.
    
97. Pam Barrett. Berlitz: Mallorca Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
    
98. Patricia Schultz. Naples, Capri & the Amalfi Coast: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2012. – 144 с.
    
99. Berlitz: Scotland Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
    
100. Chris Bradley. Berlitz: Nile Cruising Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
101. Lindsay Bennett. Malta: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2012. – 144 с.
     
102. Emma Stanford. Spain: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2011. – 192 с.
     
103. Gavin Thomas. Sri Lanka: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
104. Neil Wilson. Berlitz: Morocco Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
105. J. D. Brown, Margaret Bachenheimer. Berlitz: Singapore Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
106. Katerina Roberts. Mauritius: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
107. Ken Bernstein. Sydney: Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
108. Ben Davies. Thailand: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2011. – 144 с.
     
109. Steve Van Beek. Insight Pocket Guide: Phuket. – М.: Apa Publications Ltd, 2012. – 96 с.
     
110. Berlitz: Delhi Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2012. – 144 с.
     
111. Vienna: Berlitz Pocket Guide. – М.: Apa Publications Ltd, 2013. – 144 с.
     
112. Catherine Barr. France: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2014. – 256 с.
     
113. Sarah Garlick. Rocks and Minerals of North America: Pocket Guide. – М.: National Geographic, 2014. – 184 с.
     
114. Stephen Brewer. Berlitz: Sicily Pocket Guide. – М.: Apa Publications Ltd, 2014. – 144 с.
     
115. Malta: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2014. – 144 с.
     
116. Berlitz: Sweden: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
117. Susie Boulton. Berlitz: Milan Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2013. – 144 с.
     
118. Berlitz: Tuscany and Umbria Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2013. – 144 с.
     
119. Paul Murphy. Berlitz: Budapest Pocket Guide. – М.: Apa Publications Ltd, 2015. – 144 с.
     
120. Neil Schlecht. Algarve: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2014. – 144 с.
     
121. National Audubon Society Pocket Guide to Familiar Butterflies Of North America. – М.: , 2015. – 192 с.
     
122. National Audubon Society Pocket Guide to Constellations of the Northern Skies. – М.: , 2015. – 192 с.
     
123. Paul Murphy. Cyprus: Pocket Guide. – М.: Apa Publications Ltd, 2013. – 144 с.
     
124. Morocco: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
125. Sarah Cameron. St Lucia: Pocket Guide. – М.: Apa Publications Ltd, 2015. – 144 с.
     
126. Complete Flags of the World: The Ultimate Pocket Guide. – М.: Дорлинг Киндерсли, 2014. – 320 с.
     
127. Canary Islands: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
128. Menorca: Pocket Guide. – М.: Apa Publications Ltd, 2015. – 144 с.
     
129. Maciej Zglinicki, Roger Williams. Berlitz: Tenerife Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
130. Joe Cummings. Berlitz: Bangkok Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
131. Siew Lyn Wong. Berlitz: Kuala Lumpur Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2015. – 144 с.
     
132. Michele A. Berdy. Berlitz: Brussels Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2014. – 144 с.
     
133. Richard Schofield. Krakow: Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2016. – 144 с.
     
134. Pam Barrett. Berlitz: Lanzarote & Fuerteventura Pocket Guide. – М.: Berlitz Guides, 2015. – 144 с.
     
135. Susie Boulton. Sardinia: Berlitz Pocket Guide. – М.: Дорлинг Киндерсли, 2016. – 144 с.
     
136. Susie Boulton. Italian Lakes & Verona: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2016. – 144 с.
     
137. James P. Reza, Matthew R. Poole. Berlitz: Las Vegas Pocket Guide. – М.: Apa Publications Ltd, 2016. – 144 с.
     
138. Katerina Roberts. Mauritius: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2016. – 144 с.
     
139. Chris Bradley. Egypt: Red Sea Coast: Berlitz Pocket Guide. – М.: Berlitz Publishing Company, Inc., 2016. – 144 с.
     
140. Berlitz: Malaysia Pocket Guide. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
2. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
5. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
6. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
7. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
8. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
9. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
10. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
11. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
12. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
13. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
14. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
15. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
16. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
17. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
18. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.