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  1. Hal Zina Bennett. Follow Your Bliss: Discovering Your Inner Calling And Right Livelihood. – М.: , 2004. – 0 с.

Дополнительные результаты

  1. Steve Chandler. 9 Lies That Are Holding Your Business Back...: ...and the TRUTH That Will Set It Free. – М.: , 2012. – 260 с.
  2. Jim Connolly. Teamwork: Recipe to Your Business Success: Don't Let Your Competition Get the Jump on Your Productivity, Creativity and Innovation (Volume 1). – М.: , 2012. – 102 с.
  3. Kevin Hogan and james Speakman. Covert Persuasion: Psychological Tactics and Tricks to Win the Game. – М.: , 2012. – 308 с.
  4. Marty Martin. The Inner World of Money: Taking Control of Your Financial Decisions and Behaviors. – М.: , 2012. – 196 с.
  5. C. Michael Thompson, C. Michael Thompson. The Congruent Life : Following the Inward Path to Fulfilling Work and Inspired Leadership. – М.: , 0. – 0 с.
  6. Jennifer Lewis-Hall. Life's A Journey - Not A Sprint: Navigating Life's Challenges and Finding Your Pathway to Success. – М.: , 0. – 0 с.
  7. Carolyn Kalil. Follow Your True Colors to the Work You Love. – М.: , 0. – 0 с.
  8. Carol Imai, Mike Berry. Follow Your True Colors To The Work You Love: Instructor's Guide. – М.: , 0. – 0 с.
  9. O. Dan Nwaelele. Your Company Safety and Health Manual: Programs, Policies and Procedures for Preventing Accidents and Injuries in the Workplace. – М.: , 0. – 0 с.
  10. Lee Glickstein. Be Heard Now!: Tap into Your Inner Speaker and Communicate With Ease. – М.: , 0. – 0 с.
  11. Valerie Young. Finding Your True Calling: The Handbook for People Who Still Don't Know What They Want to be When They Grow Up But Can't Wait to Find Out. – М.: , 0. – 0 с.
  12. C. D. Peterson. On Your Own : Discovering Your New Life and Career Beyond the Corporation. – М.: , 0. – 0 с.
  13. Deborah Perlmutter Bloch. How to Get Your First Job and Keep It, Second Edition. – М.: , 0. – 0 с.
  14. George M. Piskurich. Rapid Instructional Design : Learning ID Fast and Right. – М.: , 0. – 0 с.
  15. Start Your Own Bar and Tavern (Entrepreneur Magazine's Start Ups). – М.: Entrepreneur Press, 2003. – 308 с.
  16. Chris Lytle. The Accidental Salesperson: How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve. – М.: AMACOM/American Management Association, 2000. – 204 с.
  17. Jd Jungle, MBA Jungle, MBA Jungle, JD Jungle. Nail the Job: Every Tool You'll Need to Land Your Dream Job and Master Your Career. – М.: , 0. – 0 с.
  18. Dale C. Maley. Index Mutual Funds: How to Simplify Your Financial Life and Beat the Pro's. – М.: , 0. – 0 с.
  19. Start Your Own Herb and Herbal Products Business (Entrepreneur Magazine's Start Up). – М.: Entrepreneur Press, 2003. – 208 с.
  20. Charles F. Amick. Network Marketing: How To Play By Your Own Rules and Win. – М.: , 0. – 0 с.
  21. Todd Bierman, Nathaniel Wice. The Guerrilla Guide to Credit Repair: How to Find Out What's Wrong With Your Credit Rating-And How to Fix It. – М.: , 0. – 0 с.
  22. R. Karl Largent, Earl L. Conn. Effective Business Writing: Write Tight and Right. – М.: , 0. – 0 с.
  23. Laurie K. Benson. Manager's Pocket Guide to eCommunication. – М.: , 0. – 0 с.
  24. Jennifer Lewis-Hall. Life's A Journey, Not A Sprint. – М.: , 2004. – 0 с.
  25. Hal Zina Bennett. Follow Your Bliss: Discovering Your Inner Calling And Right Livelihood. – М.: , 2004. – 0 с.
  26. The Social Styles Handbook: Find Your Comfort Zone and Make People Feel Comfortable with You. – М.: , 2004. – 160 с.
  27. Lisa Johnson. Mind Your X's and Y's: Satisfying the 10 Cravings of a New Generation of Consumers. – М.: , 2006. – 288 с.
  28. Herb Greenberg, Patrick Sweeney. Succeed on Your Own Terms. – М.: , 2006. – 224 с.
  29. Tim Sanders. The Likeability Factor: How to Boost Your L-Factor and Achieve Your Life's Dreams. – М.: , 2006. – 224 с.
  30. Trading Women's Health and Rights?: Trade Liberalization and Reproductive Health in Developing Economies. – М.: , 2006. – 288 с.
  31. Beverly Engel. Healing Your Emotional Self: A Powerful Program to Help You Raise Your Self-Esteem, Quiet Your Inner Critic, and Overcome Your Shame. – М.: , 2006. – 272 с.
  32. Jo Ellen Roe. A Dog's Advice to Leaders: 13 Common Sense Principles to Enhance your People Skills and Make You a More Effective Leader. – М.: , 2008. – 80 с.
  33. Wendy Gelberg. The Successful Introvert: How to Enhance Your Job Search and Advance Your Career. – М.: , 2008. – 108 с.
  34. Judith Ann Pauley and Joseph F. Pauley. Communication: The Key to Effective Leadership. – М.: , 2009. – 112 с.
  35. CFP, Jennifer Lane, Bill Lane. The Complete Idiot's Guide to Protecting Your 401 (k) and IRA. – М.: , 2009. – 256 с.
  36. Entrepreneur Press and Eileen F. Sandlin. Start Your Own Pet Business and More (Start Your Own...). – М.: , 2009. – 256 с.
  37. Edited by John Armour and Joseph A. McCahery. After Enron. – М.: Hart Publishing, 2006. – 718 с.
  38. David Chelimsky, Dave Astels, Zach Dennis, Aslak Hellesoy, Bryan Helmkamp and Dan North. The RSpec Book: Behaviour-Driven Development with Rspec, Cucumber, and Friends. – М.: Pragmatic Bookshelf, 2010. – 448 с.
  39. Sharon Sayler. What Your Body Says (And How to Master the Message). – М.: , 2010. – 192 с.
  40. Kwiterovich. Shivers Down Your Spine – Cinema and the History of the Immersive View. – М.: , 1989. – 400 с.
  41. Alison Griffiths. Shivers Down Your Spine – Cinema and the History of the Immersive View. – М.: , 2008. – 448 с.
  42. Sara Palmer. When Your Spouse Has a Stroke – Caring for Your Your Partner, Yourself and Your Relationship. – М.: , 2011. – 216 с.
  43. Sara Palmer. When Your Spouse Has a Stroke – Caring for Your Partner, Yourself and Your Relationship. – М.: , 2011. – 216 с.
  44. Ann Douglas. Mealtime Solutions for Your Baby, Toddler and Preschooler. – М.: , 2006. – 0 с.
  45. Joli Ballew. Breakthrough Windows Vista: Find Your Favourite Features and Discover the Possibilities. – М.: , 2007. – 288 с.
  46. Laura Beers. Your Britain – Media and the Making of the Labour Party. – М.: , 2010. – 266 с.
  47. Howard Adelman. No Return, No Refuge – Rites and Rights in Minority Repatriation. – М.: , 2011. – 336 с.
  48. Maxine Paetro. How to Put Your Book Together and Get a Job in Advertising – Revised Edition. – М.: , 2010. – 272 с.
  49. Recreational Hunting, Conservation and Rural Livelihoods. – М.: , 2009. – 384 с.
  50. David A. Weinstein. How to Protect Your Business, Professional, and Brand Names. – М.: , 1990. – 294 с.
  51. David A. Weinstein. How to Protect Your Business, Professional, and Brand Names. – М.: , 1990. – 294 с.
  52. SL Maskin. Reversing Dry Eye Syndrome – Practical Ways to Improve Your Comfort, Vision and Appearance. – М.: , 1987. – 218 с.
  53. Merril Joan Gerber. This is a Voice From Your Past – New and Selected Stories. – М.: , 2004. – 0 с.
  54. Norberto Bobbio. Left and Right. – М.: , 1996. – 160 с.
  55. Anthony Giddens. Beyond Left And Right. – М.: , 1994. – 0 с.
  56. Richard D Mohr. The Long Arc of Justice – Lesbian and Gay Marriage, Equality, and Rights. – М.: , 2005. – 160 с.
  57. Richard D Mohr. The Long Arc of Justice – Lesbian and Gay Marriage, Equality and Rights. – М.: , 2007. – 160 с.
  58. Cordelia Fine. A Mind Of Its Own – How Your Brain Distorts and Deceives. – М.: , 2011. – 256 с.
  59. Geoff Stebbings. Growing Your Own Fruit and Veg For Dummies®, UK Edition. – М.: , 2009. – 428 с.
  60. Priscilla Y. Huff. Make Your Business Survive and Thrive!. – М.: , 2007. – 368 с.
  61. James DeBitetto. You and Your Puppy: Training and Health Care For Puppy?s First Year. – М.: , 1995. – 258 с.
  62. Timothy Brennan. Wars of Position – The Cultural Politics of Left and Right. – М.: , 2006. – 400 с.
  63. Timothy Brennan. Wars of Position – The Cultural Politics of Left and Right. – М.: , 2007. – 360 с.
  64. Elizabeth Bernstein. Temporarily Yours – Intimacy, Authenticity and the Commerce of Sex. – М.: , 2008. – 288 с.
  65. Elizabeth Bernstein. Temporarily Yours – Intimacy, Authenticity, and the Commerce of Sex. – М.: , 2007. – 288 с.
  66. Barbara Notarius. Open Your Own Bed and Breakfast. – М.: , 1996. – 336 с.
  67. Edited by Richard Collier and Sally Sheldon. Fathers' Rights Activism and Law Reform in Comparative Perspective. – М.: , 2011. – 182 с.
  68. Edited by John Armour and Joseph A. McCahery. After Enron. – М.: , 2011. – 728 с.
  69. Edited by Belinda Brooks-Gordon, Fatemeh Ebtehaj, Jonathan Herring, Martin Johnson and Martin Richar. Death Rites and Rights. – М.: , 2011. – 322 с.
  70. Participatory Research in Conservation and Rural Livelihoods. – М.: , 2008. – 316 с.
  71. Anne Diamond. Your Fat Future and the Global Obesity Epidemic. – М.: , 2008. – 288 с.
  72. Janice C. Knight. Follow Your Heart Cookbook. – М.: , 2005. – 224 с.
  73. Jane D?Alelio. I Know That Building! Discovering Architecture with Activities and Games. – М.: , 1989. – 88 с.
  74. MARUSKA. TAKE CHARGE OF YOUR TALENT: THREE KEYS TO THRIVING IN YOUR CAREER, ORGANIZATION, AND LIFE. – М.: , 2013. –  с.
  75. Mohammad Zaidul Karim and Nargis Akter. Optimum Partition Parameter of Divide-And-Conquer Algorithm. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  76. Florian Ion Petrescu and Relly Victoria Petrescu. Mechanical Engineering Design I. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
  77. Mohammed J. Fouad and Muna Abbass. Wear Characterization of Hybrid Aluminum-Matrix Nanocomposites. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
  78. Bindu Koirala and Bimal Aryal. Climate Change, Migration and formation of Urban slum. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  79. Mohammed J. K. Bashir,Hamidi Abdul Aziz and Mohd Suffian Yusoff. Mature Municipal Landfill Leachate Treatment: Ion Exchange Practice. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
  80. Mohammed Majid Al Khalidy,Rami A. Mahir and Mohammed Zeki Al-Faiz. Wheeled Mobile Robot. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  81. Kaniz-Fatema-Tuz Zahura and Mohammad Mahfujul Haque. Development of Tilapia hatchery and Employment Opportunities. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  82. Gift Mweetwa and Thomas Kweku Taylor. The Impact of Diversification and Sustainable Livelihood Strategies. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  83. Shekhar Chandra Das and Tuhin Kumar Jodder. Water Logging at Vhabodah in Khulna-Jessore Region. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
  84. Sirajuddin Chougle,Abdul Majid Ansari and Irfan Kazi. Export Procedures & Documentations. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
  85. Israel Ojie Joe. Goal Chaser. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  86. yemataye tessema and Tesfaye Lema(PhD). Analysis of livelihood strategy and Food security. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  87. Harunur Rashid,Akihiko Yamaguchi and Michiya Matsuyama. Gonadal sex differentiation and development in Japanese tiger puffer. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
  88. Dr Ajay Sharma and Prof. Raj Mittal Singla. Vacancy alignment in atomic inner shells. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  89. Jawad K. Kreef,Adnan H .Hamad and Thuraya Aameer. Phenotype & Genotype Characterization of V.cholera. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  90. Ihsan Tayeb and Gelawesh Qader. Effect Of Selenium And Vitamin E On The Production Of Broiler. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  91. Vishwambhar Prasad Sati. Diversifying and Enhancing Livelihood Options in the Himalaya. – М.: LAP Lambert Academic Publishing, 2012. – 388 с.
  92. Saibal Bandyopadhyay and Christopher D. Spilling. Approaches to the Synthesis of Cyclophostin and Phosphonate Analog. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
  93. Yonariza, PhD. PROTECTED AREA AND LOCAL LIVELIHOOD. – М.: LAP Lambert Academic Publishing, 2010. – 180 с.
  94. Sungwon Shin and Daniel Cox. Inner surf and swash zone hydrodynamics on a steep slope. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
  95. Abul Kalam Azad,M. A. Khaleque and Rafiul Islam. Genetic Nature and Selection Index in Lentil. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
  96. Mohammad Islam,Mohammad Nurul Islam and Sunil K. Mukherjee. Construction of MYMIV-based gene silencing vector and its use. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  97. Sundus Amin,Zahid Qureshi and Hassan Ejaz. Study of parameters for the isolation of DNA from different sources. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  98. M. Arshad Azmi and Uzma Mehboob. Pesticides residue in human milk and their effects on its components. – М.: LAP Lambert Academic Publishing, 2014. – 248 с.
  99. Mojisola Usikalu,Ethel Oguegbu and Nora Nwafor. The Effects of Mobile Phone on Brain and Liver of Wistar Rats. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
  100. Jagadeesh Krishnan. Tantra the path of mystics volume - 6. – М.: LAP Lambert Academic Publishing, 2013. – 284 с.
  101. Jagadeesh Krishnan. Tantra the Ultimate Antidote for all Psychological Problems Volume 2. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
  102. Jagadeesh Krishnan. Tantra Transformation from the Subhuman to Superhuman volume-8. – М.: LAP Lambert Academic Publishing, 2013. – 216 с.
  103. Jagadeesh Krishnan. Tantra the Ultimate Antidote for All psychological Problems. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  104. Jagadeesh Krishnan. Tantra the Master Key of Ecstasy volume -3. – М.: LAP Lambert Academic Publishing, 2013. – 208 с.
  105. Jagadeesh Krishnan. Tantra the Master Key of Ecstasy volume - 4. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
  106. Jagadeesh Krishnan. Tantra The Source Code for All Psychological Solutions Volume - 5. – М.: LAP Lambert Academic Publishing, 2013. – 292 с.
  107. Jagadeesh Krishnan. Tantra the path of Mystics Volume -7. – М.: LAP Lambert Academic Publishing, 2013. – 292 с.
  108. Jagadeesh Krishnan. Tantra the Mystic Path of Clairvoyance Volume-10. – М.: LAP Lambert Academic Publishing, 2014. – 316 с.
  109. Dabbara Ramana and D. Usha Rani. Stress And Coping Strategies - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  110. Beautiful Patterns. – М.: Michael O'Mara Books Limited, 2014. – 128 с.
  111. Abd Essalam Badoud and Mabrouk Khemliche. Bond Graph Modeling and diagnosis in wind energy conversion system. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  112. Nosheen Rasool and Muhammad Mubashir Hussain. Impact of Capital Structure on Financial Performance. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  113. Imrich Pothe. INVOLVEMENT AND RIGHTS OF EMPLOYEES IN TRANSFERS OF UNDERTAKINGS. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  114. Najam Akhtar and Mowadat Hussain Rana. Adverse Metabolic Effects of Conventional and Atypical Antipsychotics. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
  115. Ab Latif Wani and Anjum Ara. Blood Injury Injection Phobia. – М.: LAP Lambert Academic Publishing, 2014. – 164 с.
  116. Cleofina Bosco and Eugenia Diaz. Alcohol Exposure Effects In Placental Hypoxia And Fetal Development. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
  117. Joseph Yanni,Halina Dobrzynski and Mark Boyett. Age-dependent remodelling of the sinoatrial node and right atrium. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
  118. Esmail Kakey and Kaniaw Kakey. Renal Stones Some Physiological and Biochemical Aspects. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  119. Henrietta Enumah and Akeem Oladipo. Investigation Into The Barriers Faced By International Students Abroad. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
  120. Nguyen Van Han and Henriette van Rensburg. Computer Assisted Language Learning (CALL) and TOEIC Listening Module. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
  121. Gabriel Temesgen,Tekle Birhan Berhe and Hailay Berihu. Implementing Continuous Assessment and Remedial Instruction. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  122. Murathoti Rajendra Nath Babu and K. Mukthar Basha. Test-Anxiety and Students. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
  123. Mohd Nazri Ismail,Mohd Afizi Shukran and Megat Farez Azril. VoIP over IP with fingerprint authentication and digital signature. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  124. Sajid Ullah Khan,Wang Yin Chai and Chai Soo See. X-ray Technology, Noises in X-ray images, Causes and Solution. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  125. Hilton Chikwiriro,Pharaoh Chaka and Tarirayi Mukabeta. Use of Artificial Intelligence in highly adaptive e-Revision Systems. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
  126. Mohammed Jemaneh Seid and Adam Bekele. Prosopis Juliflora and Pastoral Livelihood Diversification Strategy. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  127. Jairo Guillermo Isaza Castro,Carlos E Acosta Aponte and Carlos A Meza Carvajalino. Gender, Poverty and Labour Market Dynamics. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  128. Ekaterina Bolshakova and Rodion Losich. Online groceries. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  129. Soohee Cho and Sanjeev Sonawane. Mind-Body Management Education (MBME) for Self Development. – М.: Scholars' Press, 2014. – 380 с.
  130. JOHN CHIBAYA MBUYA PhD and BULELWA MONICA MAPHELA. GROOMING AND ETIQUETTE FOR CORPORATE MEN AND WOMEN. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  131. Folashade Afolabi,Thomas O. Iroegbu,Folashade Afolabi and Thomas O. Iroegbu. Action learning and Inquiry-based instructional startegies. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
  132. Depak Kumar and Sudesh Kumar. Coal Combustion and C Programme. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
  133. Raheb Zohrehfard and Sepideh Siavashi. IELTS Writing Extra. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
  134. Ahamada Zziwa,Jackson Araali Mwakali and John Robert Sonko Kaboggozza. Physical and mechanical properties of lesser known timber species. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  135. The Gorgeous Colouring Book for Grown-Ups: Discover Your Inner Creative. – М.: Michael O'Mara Books Limited, 2013. – 128 с.
  136. Zoe de Las Cases. Secret New York: Colouring for Mindfulness. – М.: Octopus Publishing Group Ltd, 2015. – 96 с.
  137. The Gold Collection. – М.: Michael O'Mara Books Limited, 2015. – 80 с.
  138. Consumer Dummies. Coloring Mandalas For Dummies. – М.: , 2016. –  с.
  139. Charlotte Farmer. The Passive-Aggressive Colouring Book. – М.: Ilex, 2016. – 80 с.
  140. Art for Mindfulness: Dogs. – М.: , . –  с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
  2. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
  3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  5. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
  6. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
  7. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  8. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
  9. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
  10. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
  11. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
  12. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
  13. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
  14. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
  15. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
  16. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  17. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  18. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  19. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  20. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  21. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.

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Александр
Спасибо Вам огромное за помощь, не знаю, что бы я делала.