Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise Год выпуска: 2007Автор: Richard A. SwansonИздательство: Berrett-Koehler PublishersСтраниц: 474ISBN: 978-1-44295-577-6Описание The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.
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Светлана, 21.04 В теории все здорово - преподаватель делал круглые глаза и говорил, что все бы так писали, да с первого раза ;)
