The purpose of this book is to introduce you to 10 principles we have evolved for making every meeting matter. They reflect a good bit of refining that we have done on our methods. More to the point, they reflect persistent work on us. Despite recurrent bouts of self-doubt, we have let go of many theories and techniques we once relied on. How, for example, would you diagnose ''group needs'' when every person needs something different? We could no longer work successfully with increasingly diverse groups in a world of nonstop change using methods favoring homogeneity in more stable times. In this regard, too, we depart from mainstream meeting guides. To deal with diversity and uncertainty, we offer a single theory that you can use whether looking at organizations, groups, or yourself. It is a theory that we have tested in many cultures. We describe it in the introduction. If you hate theory, skip that part. Stay aware, though, that we ground our practical tips and techniques in...
