Год выпуска: 2012 Автор: Douglas Allen and Dwight W. Allen Издательство: Страниц: 128 ISBN: 1459634047
Описание
The latest volume in Berrett-Koehler's Ken Blanchard Series. Includes a foreword by Ken Blanchard, an introduction by Bill Cosby, and a mid-book message from lunar astronaut Buzz Aldrin. Offers managers a simple system that will increase their effectiveness and improve employee morale and productivity. Written in the accessible and compelling Blanchard storytelling style. In today's fast-paced and rapidly changing business environment, frequent feedback and ''course correction'' is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and-whether intentionally or not-adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with...
