Год выпуска: 1997 Автор: John Butman Издательство: Wiley Страниц: 280 ISBN: 0471172103
Описание
Legendary quality-control pioneer Joseph Juran cooperated with business writer John Butman, who capably traces the evolution of Juran's thought in the context of his life. Born in 1904 in Romania, Juran emigrated to America, where he published such influential books as Quality Control Management (1951) and virtually invented the profession of "outside expert." The author outlines Juran's key ideas (notably the sequences for achieving "breakthrough" and "control") and paints an engaging picture of a workaholic with a dry sense of humor, more interested in helping his clients help themselves than in getting public credit.
Здравствуйте, Марина! На днях я защитила диплом после вашего сопровождения на оценку "хорошо". Не без Вашей помощи. :) Спасибо! Желаю успехов в работе!!!