Managing Conflict in Organizations Год выпуска: 2000Автор: M. Afzalur RahimИздательство: Quorum BooksСтраниц: 312ISBN: 1567202624Описание This revised and updated edition of Rahim's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations.
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Иван (Москва) Здравствуйте, Ирина Ирина, защитил я диплом после вашего сопровождения на 4, только потому что перенервничал, а так нареканий и вопросов не было. Спасибо вам огромное выручили вы меня.
