This simulation is an introductory hands-on practice set that introduces students to administrative concepts and routines in a medical office, including scheduling appointments, transcription, and insurance-forms preparation. It contains supplies, forms,procedures and cases for over 30 activities drawn from practicing physicians' records. Includes an audiotape which provides select voices in medical office dictation. A computer disk contains templates, documents and simulated activities for scheduling appointments, records management, and completing an insurance claim. Completely updated to include new AAMA Medical assistant Role Delineation Study competencies for medical assisting.(Simulation, office procedures, medical assisting)ALSO AVAILABLE -INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDERInstructor's Manual ISBN: 0-7668-0855-6