Год выпуска: 0 Автор: Bonnie Roe White Издательство: Страниц: 0 ISBN: 0538605286
Описание
Promote telephone professionalism as you acquire effective and efficient telephone skills. Focuses on the skills required to use the telephone effectively in a business environment. These skills are vital to personal success whether an individual is anoffice assistant, a company operator, or a corporate executive. Each of the twelve lessons emphasizes hearing, speaking, and writing activities.
