Gemba Kaizen: A Commonsense, Low-Cost Approach to Management Год выпуска: 1997Автор: Masaaki ImaiИздательство: McGraw-HillСтраниц: 354ISBN: 0-07031-446-2, 0070314462Описание When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes. The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba - business processes involved in the manufacture of products and the rendering of services - the areas of your business where, as the author puts it, the "real action" takes place.
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