Год выпуска: 0 Автор: Bill Withers, Keami D. Lewis Издательство: Страниц: 0 ISBN: 0814471676
Описание
Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q & A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the "My Workshop Starts in Five Minutes" section to fully developed sessions, this...
Юлия, здравствуйте. По результатам встречи с научным руководителем - вроде как менять ничего не надо, нужно будет чуть подправить один из выводов, но я это все сама сделаю. В остальном работа отличная. С законами все получилось прекрасно - она в первую очередь их посмотрела. Спасибо Вам огромное!!!!!