Managing Business Crises : From Anticipation to Implementation
Год выпуска: 0 Автор: John Burnett Издательство: Страниц: 0 ISBN: 156720404X Описание Truly effective crisis management is--or should be--proactive. Burnett uses this guiding concept to offer managers in organizations of all types and sizes a system for handling crises more soundly, and with greater dexterity. He puts crises on a continuum, with minor events at one end and catastrophes at the other, creating a universal matrix that can be overlaid onto businesses of any kind.
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Вероника (Москва) Ирина, большое спасибо!!! Надеюсь, что успешно защищу. И ещё раз огромное человеческое спасибо...