Год выпуска: 0 Автор: Matt A. Casado Издательство: Страниц: 0 ISBN: 0471251895 Описание Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operationsincluding housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundryroom management, cleaning, personnel administration, administrative controls, and risk management. |