A facilitator helps groups of people to enable them to interact more effectively in a wide range of situations and occupations, including workplaces, organizational planning, leisure and health activities and community development. Facilitation is an emerging and exciting profession. "Practical Facilitation" is an essential toolkit for new and experienced facilitators, managers, consultants, staff developers, innovators, social and community workers and students. The book provides a stimulating and readable coverage of a broad range of proven, practical and innovative techniques from around the world including: * consulting with clients and designing workshops; * beginning and ending workshops effectively; * strategies for new and experienced facilitators; * managing inappropriate behavior and difficult situations; * facilitating cross-cultural grouos and diversity issues; * uses of music, storytelling, metaphors, visual techniques and outdoor learning;...