Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing Год выпуска: 0Автор: Chris HakesИздательство: Страниц: 0ISBN: 0412357305Описание This important new edition considers the strategic aspects of total quality management. It describes the concepts of total quality and provides guidance on how they can be applied to maximise an organisation's operational efficiency.
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Влад, 08.12 Юля, спасибо за файлы. Я посмотрел, осталось сделать совсем чуть-чуть. В следующий раз я обращусь к вам раньше начала зачетной недели )). Спасибо!
