Mastering Customer Service Год выпуска: 0Автор: Michael YoungИздательство: Страниц: 0ISBN: 1587900017Описание Customer Service is a seemingly endless succession of on-going communication and decision making process which requir skills or trainging. Mastering customer service provides the broad prospective from excellent personality to the management responsibility. Psychological and demograpical factors affect customers buying behavior.
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elena Большое спасибо за консультацию по билингвизму, прекрасно сделано. Спасибо!
