The Performance Improvement Toolkit: The Guide to Knowledge Based Improvement Год выпуска: 0Автор: Robert GerstИздательство: Страниц: 0ISBN: 0968806708Описание The Performance Improvement Toolkit is a no nonesense guide to the tools, techniques and methods used to improve organizational and process performance. Packed with examples and step by step instructions, the Toolkit is an excellent resource for those engaged in quality management, six sigma and other improvement related initiatives.
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