Год выпуска: 2006 Автор: John Hughes Издательство: Macmillan Education Страниц: 96 ISBN: 978-1-4050-8221-1, 978-1-4050-8219-8
Описание
Trains the students to use the telephone confidently and effectively in the course of their work. In addition to teaching language common to business phone calls, this work prepares students for dealing with specific situations in the business context in which they operate.