Год выпуска: 2006 Автор: John Jeston, Johan Nelis Издательство: Butterworth-Heinemann Страниц: 464 ISBN: 0750669217
Описание
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to successfully implementing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project.
