Application of SPC to Control and Improve Quality Год выпуска: 2010Автор: nima mirzaeiИздательство: LAP Lambert Academic PublishingСтраниц: 156ISBN: 9783838341743Описание This study applies statistical process control techniques to improve the quality and efficiency of the processes in a restaurant system. The aim of this research is to improve the quality of services using statistical process control tools such as control charts. Furthermore, SERVQUAL methodology has been considered for evaluating service quality according to customer perception. Lastly, experimental design has been used to prove that the developed questionnaire which has been utilized for analyzing system performance is correct.
Похожие книги
Theresa J. Ottina, National Association of Broadcasters, NAB Research and Planning, NAB Research, Planning. 1999 Television Financial Report. – М.: , 0. – 0 с. Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton Godfrey. Modern Methods For Quality Control and Improvement, 2nd Edition. – М.: , 0. – 0 с. Amitava Mitra. Fundamentals of Quality Control and Improvement 2E. – М.: , 2005. – 752 с. Amit Mitra. Fundamentals of Quality Control and Improvement. – М.: , 2008. – 700 с. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с. Amit Mitra. Fundamentals of Quality Control and Improvement, Student Solutions Manual. – М.: , 2008. – 232 с. GH BOURNE. Bourne: World Review Of ?nutrition? & Dietetics – Nutrition And The Quality Of Life. – М.: , 1987. – 226 с. Harrison M. Wadsworth. Modern Methods for Quality Control and Improvement. – М.: , 1986. – 704 с. BADDOUR. Baddour: The Application Of ?plasmas? To Chemical Processing. – М.: , 1967. – 0 с. A Directory of CHRIE Member Colleges and Universities. A Guide to College Programs in Hospitality and Tourism. – М.: , 1997. – 480 с. Petros P. Xanthakos. Ground Control and Improvement. – М.: , 1994. – 936 с. Advanced Applications of NMR to Organometallic Chemistry. – М.: , 1971. – 0 с. Electrician''S Guide To Control And Monitoring Systems: Installation, Troubleshooting, And Maintenance. – М.: , 2011. – 208 с. nima mirzaei. Application of SPC to Control and Improve Quality. – М.: LAP Lambert Academic Publishing, 2010. – 156 с. Pankaj P. Bhalerao and B. N. Patel. Effect of Foliar Application of Ca, Zn, Fe and B on Papaya. – М.: LAP Lambert Academic Publishing, 2012. – 160 с. Sanna Sillankorva,Peter Neubauer and Joana Azeredo. Use of bacteriophages to control biofilms. – М.: LAP Lambert Academic Publishing, 2011. – 192 с. Library of Congress, Susan Reyburn and Athena Angelos. Football Nation. – М.: , 2013. – 256 с. Образцы работ
Задайте свой вопрос по вашей теме
Контакты
Поделиться
Мы в социальных сетях
Реклама
Отзывы
Лиза Юлия, добрый вечер, спасибо большое! Ваши консультации по философии психоанализа отличные, с их помощью написала 3 эссе, все были оценены на 5! :))
