Год выпуска: 2011 Автор: Madhuri Tikam Издательство: LAP Lambert Academic Publishing Страниц: 80 ISBN: 9783846594766
Описание
Academic libraries spent less time on ROI (Return on Investment) measures, as they enjoyed a high level of tacit acceptance of the value of libraries among their executives. Today, with increasing demands for proving the usefulness of what they do on institutional scale even academic libraries have to increase their focus on documenting their value proposition and prove their accountability to its stakeholders. However, to measure the impact of library and its services on its users is a difficult task as it involves various intangibles like information, user satisfaction, expertise provided, skills and knowledge obtained, and so on. The current book describes steps involved in a “Measuring Academic Library Value Project”. It guides the users about importance of measuring library value and factors affecting the same. It explains how to conduct a study, complete it successfully and publicise it effectively. It highlights “Things to Remember” at every stage of the study. In the second...
