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Internal Communications and the Effect on Employee Engagement



Год выпуска: 2015
Автор: Cherie Gaither
Издательство: LAP Lambert Academic Publishing
Страниц: 52
ISBN: 9783659662386
Описание
Communication gaps can be devastating for any business in today's competitive and fast paced environment. In the hospital setting, it can literally be a matter of life or death. The purpose of the project was to develop and evaluate the effect of three evidence-based internal communication practices on employee engagement for pediatric hospital in Louisville, KY. This was the first known systematic investigation of communication strategies in a hospital setting. The evidence based practices include: Interactive Employee Forums, Wednesday Weekly newsletter and a Communication Portal page. After one year of this practice change, the following questions were asked and evaluated: Will internal communication practices have a significant impact on this hospital employee engagement? As compared to peer institutions within this multi-hospital organization, will this pediatric hospital have a greater increase in mean engagement scores, as a result of these practices? The result were not...


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Отзывы
demetra01, 12.03
Спасибо вам большое. Диплом у меня приняли и защитила я его на 4. :)) Еще раз спасибо.