Год выпуска: 2012 Автор: Sitali Wamundila Издательство: LAP Lambert Academic Publishing Страниц: 264 ISBN: 9783659127083
Описание
This book is motivated by my professional work experience and educational training background. While working for the University of Zambia, I observed a number of challenges that the institution faced with regard to the management of knowledge (explicit and tacit) supporting operations. In order to tackle these challenges, a study was conducted to see how best knowledge retention challenges could be tackled. The research culminated into a wealth of practices and techniques on knowledge retention that organisations can adopt and apply to mitigate the loss of relevant operational knowledge. At a glance therefore, this book has addressed issues on the value of knowledge, approaches to knowledge management and efforts that have been made by organisations in addressing knowledge-based operational challenges. The book has also addressed in detail issues surrounding knowledge retention such as the drivers for the knowledge retention in organisations and the components of knowledge...
