Год выпуска: 2013 Автор: Lucas Goncalves Grossi and Jose Antonio Calvo-Manzano Издательство: Scholars' Press Страниц: 168 ISBN: 9783639513424
Описание
In the past few years IT outsourcing has gained a lot of importance in the market and, for example, the IT services outsourcing market is still growing every year. Now more than ever, organizations are increasingly becoming acquirers of needed capabilities by obtaining products and services from suppliers and developing less and less of these capabilities in-house. IT supplier selection is a complex and opaque decision problem. Managers facing a decision about IT supplier selection have difficulty in framing what needs to be thought about further in their discourses. The main objective of this work is the development of a decision model for IT supplier selection that will try to decrease the amount of failures seen in the relationships between the client-supplier. Most of these failures are caused by a not well selection of the supplier. In the case study, nine different Spanish companies were analyzed based on the IT supplier selection decision model developed in this work. Two...