Год выпуска: 2012 Автор: Anatoliy Goncharuk and Md. Mamun Habib Издательство: LAP Lambert Academic Publishing Страниц: 148 ISBN: 9783847370215
Описание
This book emphasizes the performance management and explains to measure the performance for the academia, as case study approach. First chapter represents the methodology of enterprise performance management enables us to define that performance management is a special management approach designed to ensure the effective functioning of the enterprise and describes the methodology, measurements, processes, methods, techniques, systems and software. Second chapter illustrates supply chain management (SCM) concept for the service industry. Educational Supply chain management for Educational institutions, which represents one of the service industries, was described. ITESCM (Integrated Tertiary Educational Supply Chain Management) model for the universities was defined in this chapter. Chapter three highlights performance measurements for the academia in terms of Key Performance Indicators (KPIs). The current scenario of KPIs use in different developed countries, including USA,...
