Consumer Preference and Service Quality Provided by Hotels in Gujarat
Год выпуска: 2012 Автор: Nandish Upadhyay and Karishma Patel Издательство: LAP Lambert Academic Publishing Страниц: 128 ISBN: 9783659220258 Описание This research is all about what consumer expect before preferring any hotels and how he/she feels satisfied to being there. Perception and actual service quality provided by hotels in GUJARAT. And GAP between offered and provided service quality. For conducting this research researcher has considered different cities and types of hotels to understand the scenario. It will have to analyze and understand consumer preference and behavior.
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Вера Спасибо. Я проверила, все хорошо