Год выпуска: 2015 Автор: Firas Masri Издательство: LAP Lambert Academic Publishing Страниц: 96 ISBN: 9783659319754
Описание
Knowledge management efforts have a long history, to include on-the-job discussions, formal apprenticeship, discussion forums, corporate libraries, professional training and mentoring programs. With increased use of computers in the second half of the 20th century, specific adaptations of technologies such as knowledge bases, expert systems, knowledge repositories, group decision support systems, intranets, and computer-supported cooperative work have been introduced to further enhance such efforts. In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level. In the enterprise, early collections of case studies recognized the importance of knowledge management dimensions of strategy, process, and measurement. Key lessons learned include people and the cultural norms which influence their behaviors are the most critical resources for successful knowledge creation, dissemination, and application. This work shows the...
