Год выпуска: 2014 Автор: Tika Ayu Leue Издательство: LAP Lambert Academic Publishing Страниц: 72 ISBN: 9783659640551
Описание
The purpose of this book is to identify the importance and relationship of the effective training program in The Dharmawangsa hotel and job performance of butlers, to analyze the factors that affect the quality of the program and to know the awareness of management of the existence of the butler service and the performance of butlers. The primary data is collected by conducting interviews and questionnaires with butlers and gathering secondary data about the training program in the Butler department. The training program augments the performance of butlers. Therefore, an effective training program which involves the competent trainer and training topic as significant factors attracts and influences butlers to attend the training and motivate them to enhance their performance. Moreover, the management of The Dharmawangsa is aware of the existence of the butler service.
Большое спасибо за прошлогодний цикл работ. Все получилось замечательно. Чуть позже скину еще две темы. С Вами приятно иметь дело :) Между прочим... по секрету одна из тем будет такая же противная. Но Вы же умница, Вы справитесь :))