Год выпуска: 2012 Автор: Kabiru Jinjiri Ringim and Abdulwahab Lawan Издательство: LAP Lambert Academic Publishing Страниц: 476 ISBN: 9783659172724
Описание
Business process re-engineering (BPR) is a fundamental rethinking and radical redesign of processes to achieve dramatic improvements in a critical quantum leap of contemporary measures of performance, such as cost, quality, service, and speed. It is a management concept that seeks to split away from the old-fashioned and traditional processes to new ways of organizing people, processes and the use of IT to achieve better results that are of help to organisations. To survive and excel in dynamic business environment, organisational performances become the main concern for the banks in Nigeria. Implementation of the BPR alone cannot fully result to sustainable performance of bank’s operating in turbulent business environment. The consideration of Information technology (IT) capability is to relate with BPR factors that contribute to organisational performance using resources based (RBV) view theory. IT capability enhances performance through an elimination of inefficiency, reduction of...
