Understanding attrition of BPOs in India Год выпуска: 2013Автор: Pranjal Bezborah and Kakali MahantaИздательство: LAP Lambert Academic PublishingСтраниц: 88ISBN: 9783659392030Описание Attrition signifies not only the loss of talent but also includes the cost of training new recruits. BPO firms need to rethink the ways they manage their people. It would be useful to take up studies that explore the present HR system in the BPO firms. This study provides handful information of the existing HR system in the BPOs, the challenges and the reasons for existence of problems like attrition, which might help the HR managers in their future course of action.
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Розиля Марина! Огромное спасибо Вам и Вашим коллегам. Это как раз то, что мне было нужно.
