Customer Loyalty: A Guide for Time Travellers Год выпуска: 2006Автор: Sionade Robinson, Lyn EtheringtonИздательство: Страниц: 256ISBN: 1403997632Описание The authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.
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Ольга, 25.05 Спешу Вас поблагодарить за выполненную работу, я сегодня защитилась на 5, комиссии очень понравился диплом, в частности предложения по улучшению процесса кредитования в Банке )!!! Огромное Вам спасибо, Вы делаете очень доброе дело!!))))) Буду советовать Вас своим друзьям и знакомым! Еще раз спасибо!!! С уважением, Ольга :)
