Год выпуска: 2005 Издательство: Страниц: 246 ISBN: 0789028425
Описание
Learn guidelines for diagnosis, treatment, prevention, and intervention! As violence and abusiveness become increasingly prevalent in our schools and workplaces, our sense of safety suffers a heavy toll. Aggression in Organizations: Violence, Abuse, and Harassment at Work and in Schools presents a wide range of research, perspectives, and approaches to violence and abuse at work and in school. Respected authorities discuss practical strategies that foster a sense of safety, dignity, growth, creativity, and social support in every organization. Topics include: the quantitative and qualitative methods that document the long-term effects of trauma and the effectiveness of interventions the role of perceptions in gauging workplace hostility a personality test to identify an aggressive personality the role of organizational frustration in forming aggressive behaviors the effects of a teacher's emotional abuse of a student two forms of workplace abuse, "bullying"...