Год выпуска: 2008 Автор: Robert J. Latino Издательство: Страниц: 192 ISBN: 1420087274
Описание
Written by a reliability expert, this book provides a perspective on patient care from outside the healthcare industry and culture. Challenging perceptions about Root Cause Analysis (RCA), it provides a new approach that includes tools such as Basic Failure Modes and Effects Analysis (FMEA) and Opportunity Analysis (OA) which help quantify and prioritize events which deserve the attention of true RCA. The authors begin by defining the events that require RCA to maximize the effect on the patient. They address not only the proactive methodologies but also the organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Additional information about the book, including an audio visual presentation by the author is available at the PROACT® website at http://www.proactforhealthcare.com
