Innovation is the word on everyone's lips. Yet, as much as they seek novelty, people and systems also have a tendency to resist change, so that even organisations with great creative capacity often find it difficult to sustain new ventures. And for many companies concerned about their future survival in a rapidly changing marketplace, innovation is a Holy Grail that cannot be found by mandate or implementation of controls. Drawing on his many years' experience as a business leader and advisor in a highly competitive field, Fairtlough shares his insights into how best to encourage and nurture innovation within an organisation by implementing policies of trust, openness, focus and accountability. His wisdoms are informed by an examination of existing theoretical models of innovation. Gerard Fairtlough died suddenly in 2007. No Secrets! is his final work and is presented as a dialogue with contributions from his friends and colleagues in organisational thinking, including eminent...
