Год выпуска: 2009 Автор: Allan J. Stitt Издательство: Страниц: 224 ISBN: 9780471643234
Описание
"Stitt has produced a readable, step–by–step guide to systems design that will help organizations handle conflict more productively and efficiently." – Drew Tulumello "ADR for Organizations is an excellent resource for anyone who deals with conflict. It goes beyond the conventional ?theory of how to? and actually provides step–by–step options for resolving disputes...ADR for Organization sis a must–read for anyone who deals with people." – Jim Cutler "A very useful contribution to making alternative dispute resolution system design concepts much better understood within business organizations. In particular, the checklists provide helpful frameworks for designing ADR systems within organizations." – W.J. Hartnett "This instructive book on the essentials of ADR system design is a fine–tuned version of what Allan Stitt teaches so effectively in the in–depth ADR courses that he and his colleagues have given to hundreds of avid ADR students. This is a ?must? ADR text...
