The Handbook for Working with Difficult Groups: How They Are Difficult, Why They Are Difficult and What You Can Do About It (J-B International Association of Facilitators) Год выпуска: 2010Автор: Sandy SchumanИздательство: Страниц: 480ISBN: 0470190388Описание Praise for The Handbook for Working with Difficult Groups "Beginning with a conceptual framework useful to understand effective group functioning, The Handbook for Working with Difficult Groups continues with twenty chapters, each describing a common challenge a facilitator can face, examining the research available to understand the difficulty, and then offering pragmatic interventions a facilitator can use to deal with this challenge. A must-read for any group facilitator."?David Straus, founder, Interaction Associates "If you're looking for ways to make your team more productive, you'll find golden nuggets written just for your situation in The Handbook for Working With Difficult Groups. A compendium of research and sage advice, this book offers experienced insights into how to transform seemingly dysfunctional groups and avoid obstacles before you hit them. Should be in the library of any leader or facilitator!"?Tammy Adams, CPF, president, Chaosity LLC "This fine...
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