Год выпуска: 2010 Автор: Joseph Defeo, J. M. Juran Издательство: McGraw-Hill Professional Publishing Страниц: 1136 ISBN: 0071629734
Описание
The definitive quality management compendium - revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition - the first revision of the Handbook in 10 years - forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
