Год выпуска: 2010 Автор: Tom Wong Издательство: Страниц: 432 ISBN: 9780470590713
Описание
The ideal introductory reference on salesforce. com—now fully updated throughout! As the global leader in on–demand customer relationship management (CRM), salesforce. com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.
