Год выпуска: 2010 Автор: Stephen M. Pollan Издательство: Страниц: 256 ISBN: 9780470633243
Описание
What to say in today?s toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
