Год выпуска: 2002 Автор: Andre A. de Waal Издательство: Страниц: 256 ISBN: 9780471205715
Описание
Praise for QUEST FOR BALANCE "Andre de Waal has produced a rigorous study of the behavioral and organizational factors that influence implementation success for new performance management systems. It is an important addition to the literature for its focus on recognizing and overcoming the barriers to introducing new management systems." –Robert S. Kaplan Harvard Business School "When management is about getting things done through people, performance management is about monitoring the results of these actions. Andre de Waal clearly demonstrates that, with respect to the design and use of performance management systems, human behavior and organization culture are as important as the framework itself." –Arend R. de Jong Executive Vice President and Corporate Controller KLM Royal Dutch Airlines "This book provides excellent insight into the behavioral aspects involved in applying performance management. Through in–depth research Andre de...
