Год выпуска: 2011 Издательство: Страниц: 330 ISBN: 9780074713761
Описание
Managing people is the most difficult part of a manager’s job—the best-selling You Lead They’ll Follow book series now helps make it easier! Following the successful 10-part leadership and performance management model of Volumes 1 and 2, Dan Kehoe gives us more…! Easy, accessible, relevant and witty leadership strategies and innovative checklists that make this series a must-have toolkit of practical actions that will help with the complex task of people management. Completely new material in the following areas: leadership, communications, improving your performance, individual performance, facilitating groups, influencing behaviour, change, work relations, learning and development, improving sales and service.
